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Error 0×800ccc0d often appears when trying to send/receive emails in Microsoft Office Outlook. The error generally occurs when your computer cannot connect to the mail server for any reason, leading it to show an error message when you try to download the messages to your PC. While this problem is actually very common, it’s quite easy to fix if you know what’s causing it and how to fix it.
The error will normally be shown in this format:
- No connection could be established because the target machine actively rejected it.
- Could not find the server. (Accounts:usernamePOPserver:’mail’, Error number: 0×800ccc0d)
The causes of this error are numerous and are basically that your PC will not be able to connect to the various mail services needed to download / send the emails it needs. Whenever you check your “email” in Outlook, it basically downloads your messages from a selection of email servers. These servers store your messages and allow you to receive your mail anywhere you have an Internet connection. The problem you are having can be caused by incorrect login details, corrupted registry settings or a faulty internet connection and basically prevents your PC from connecting to the servers it needs to run.
The first step in fixing the 0×800ccc0d error is to make sure that your internet connection is working properly and that your login details are correct. All email servers require you to log in with the correct details before they can allow you to download your emails, so clicking on the Outlook ‘Options’ menu, then ‘Email Accounts’ should ensure that your login details are entered correctly to the program. Also, you should make sure your internet connection is working by loading a random website and temporarily disabling any firewalls you may have on your system.
It is also recommended that you use a “registry cleaner” to fix corrupted or damaged settings that may be causing the 0x800ccc0d error to appear. Registry cleaners scan the Windows registry, which is a central database that stores all the files and settings your PC needs to function. These software tools are very popular due to the way they are capable of fixing a huge number of problems on your system, allowing your computer to run as smoothly and reliably as possible. It often happens that your PC’s registry database gets damaged or corrupted, leading your software to behave in very strange ways. Fixing these issues with a registry cleaner should ensure that the 0×800ccc0d error no longer appears.